In recent times, many users have complained about the iPhone ringer not working problem on several online platforms. And more importantly, people have faced this sound issue on almost all iPhone models including iPhone 7 and iPhone 8.
Thankfully, it’s not a big problem in most cases, and you can resolve it by following some of the tips mentioned in the guide below.
And guess what? Some of these solutions are so easy that you don’t have to be a technical person or an expert to fix the issue. Just follow the useful tips as suggested, and you will not face the same problem again on your iPhone.
Why Is My iPhone Not Ringing
Well, you should know why your iPhone’s ringer is not working before finding the solution. It’s important to know whether it’s a genuine problem or just another bug in Apple’s iOS platform.
Once you find out the exact issue with your iPhone, it will be much easier to work on the solution part. And if you already know the problem, you can skip directly to the guide section below.
So, here’s the list of reasons that might help you understand the cause of this problem –
1. You’re using an old iPhone, and it’s time to upgrade your phone!
Don’t be emotional here! I know many of us love to have an emotional connection with our favorite gadgets, but the companies don’t make everlasting products anymore.
So, if you’re still using an old iPhone, it might start functioning incorrectly in some cases. And its faulty components could be the reason why you’re unable to hear the ringing sound on your iPhone.
Therefore, it’s better to make a move now, as Apple has also introduced iPhone X – the new series of iPhones in 2017.
2. The speaker is not working when called.
Pretty obvious, right?
If you don’t hear any ringtone or notification sound while receiving the call or text message, your first attention must go to the speaker of your iPhone.
Your device’s speaker might be partially/fully damaged, so you will have issues while receiving calls from other people. The device will only vibrate as usual, but there won’t be any sound to inform the incoming phone call.
And the same thing will happen to the messages and different notifications. You will not get sound alerts if the iPhone speaker is not working.
3. You’ve installed a heavy-duty protective case on your iPhone.
If you are involved in trekking, mountaineering or similar adventurous sports, you might have installed a heavy-duty case to protect your iPhone from unexpected damages.
These cases do help a lot in preventing the device from screen damage, water damage, and dust damage, but your case shouldn’t affect the internal components of the device.
Many iPhone case manufacturers make such products with excellent protection features, but they don’t offer much attention to the device. And later, this negligence results in sound and speaker (hardware in general) related issues on iPhones.
So, you should always invest in a good protective case that takes care of your valuable mobile phone.
4. You’re using a snug-fit cover or glass shield to protect your iPhone.
Similar to above issue, the snug-fit covers and screen protectors can also impact the performance of your device.
If you are using such third-party products on the iPhone, make sure they’re not damaging the hardware. You should always use screen protectors and covers from reputed brands only.
And if you’re not sure about the third-party brands, Apple also provides cases and covers for their new products. You can also get these cases and covers from Apple Stores as well as Apple Authorized Resellers.
5. Did you drop your iPhone into the water?
Like any other mobile phones, the iPhones are not immune to the water damage. If your iPhone falls into the water, it’s going to get damaged internally.
Once the water falls into the iPhone, it can start damaging ICs and other fragile components. And then, this damage leads to the problems like iPhone not ringing or display not working.
To avoid such ringer related issues on your iPhone, you should quickly start working on preventing further damage.
Apple offers a protection coverage service to repair/replace the damaged iPhones. If you’re not aware of this protection plan, you may find more information here – Does AppleCare Cover Water Damage?
6. Did you drop your iPhone on the ground?
Apart from water damage, your device can also get affected by the physical damage.
Did you unknowingly drop the device on the ground? Do you remember any such incidence in recent past? Ask these questions to yourself.
With physical damages, sometimes you won’t see any significant changes in your device’s functionalities. However, the issues like iPhone ringer not working arise more frequently on old mobile phones.
7. You’ve activated the Silent Mode feature on iPhone.
The silent mode feature enables us to mute the sound on iPhones, which is very helpful in avoiding distractions during working hours and busy schedules.
And as you know, the iPhone will only vibrate when this mode is on. It won’t alert you to any notifications.
If there are kids at home, it’s possible that they might have enabled the silent mode unknowingly while playing on the phone.
So, just follow the steps mentioned below to deactivate the Silent Mode on your iPhone.
8. You’ve activated the Do Not Disturb feature on iPhone.
Apple has introduced the Do Not Disturb feature to improve the distraction-free experience on their flagship devices. This feature greatly helps in avoiding the sound notifications on iOS devices.
And unlike the Silent Mode feature, Do Not Disturb uses time scheduling to activate/deactivate the mode. When you set up the schedule, it will make sure you don’t receive calls, texts and app notifications during that period.
If you’re new to Apple’s iOS platform, don’t worry. It’s easy to activate or deactivate this feature on your iPhone. Just tap the Half Moon icon from Control Center, and your iPhone will start ringing again.
Follow the steps given below for more details.
9. You’ve installed some third party sound apps or ringtone apps for a better experience on the phone.
It’s not your fault! We all love to explore our gadgets and customize them as per our likings.
In the iOS platform, however, it is not recommended to install third-party apps. These apps may improve your experience, but you’ll start facing issues when you download and install the new firmware updates.
Apple has designed its mobile platform to provide a consistent experience on all devices across the world.
Therefore, if you install a ringtone app from some unknown developer, it’s likely to interfere with default operations on your device.
So, you should uninstall such apps from your device and try to replicate the issue.
10. You’ve paired your iPhone with some other Bluetooth device.
Apple allows users to pair their iPhones with other Bluetooth devices. This feature helps us access the sound operations as well as file transfers from iPhone to the connected devices.
Once your pair the iPhone with such devices, you will probably not hear any sound notifications or incoming calls’ ringtones on the iPhone. The paired Bluetooth headset device will temporarily mute the sound on your iPhone.
To re-enable the ringer sound, check your iPhone’s Control Center menu and disconnect the paired device.
Alternate option – Switch off the Bluetooth device for a few minutes or so.
Useful Tips To Fix The iPhone Not Ringing Issue
Now, you know why your iPhone is facing this issue, right?
Let’s implement some of these fixes to resolve your ringer issue.
Tip #1: Check the overall condition of your iPhone
That’s right! Check iPhone from all sides and ensure that it has no bumps, bends, dents, etc.
These small impacted areas can change the behavior of your phone, and it may not perform as per its designed tasks and functions.
So, this primary diagnosis should be your first step to sort iPhone not ringing issue.
Tip #2: Clean the surface area and remove any dust particles from the speaker.
Those tiny dust particles can do a lot of damage to the electronic equipment, so you must try to protect your valuable devices from such hazardous natural elements.
When we talk about the iPhone, its speakers are not well-protected to avoid the accumulation of dust and debris. And if you’re working in an environment where there is a lot of dust in the air, your iPhone (or any other mobile phone) might not perform in optimum condition.
To avoid such irregular functionalities and sound related problems, clean your device with a soft & dry cloth. You may also use soft brushes to remove the debris from speakers.
Tip #3: Deactivate the Silent Mode
As discussed above, you might have activated the silent mode on your iPhone.
Now, here’s how you can deactivate the mode and solve iPhone not ringing problem –
Silent Mode Switch:
- Check the small switch on the top left side of your iPhone.
- If it’s showing the orange indicator, the phone is still in silent mode.
- Use the same switch to turn off the Silent Mode.
- Once you change the mode, your iPhone will display the activated speaker icon on your screen.
Done! That’s how easy it is!
Tip #4: Check the volume button/ringer button
Since we’re talking about the ringer issue, you should immediately check the volume button on your iPhone.
You may use the following steps to check whether your iPhone’s sound is working fine.
- Press and hold the volume button on your iPhone’s left side.
- Let it increase the volume to the highest possible level.
- Now, play some videos and music tracks for a few seconds and verify the audio output.
- If it’s looking good, make a call on your phone from some other phone and check the ringing sound.
If the ringing problem persists, you should try some of the following suggestions.
Tip #5: Deactivate the Do Not Disturb feature
The Do Not Disturb feature is still new to many iPhone users, as people are not fully aware of the usage of this effective feature.
This feature allows you to avoid calls and text notifications during the scheduled period. If you have activated the DND feature, here’s how you can turn it off.
There are two ways to switch off the Do Not Disturb mode on your iPhone. Let’s have a look at them below.
Method 1 – Control Center
- Swipe up the screen and open Control Center on your iPhone.
- Tap the Half Moon icon and turn it off.
This step will turn off the feature and display a quick message along with the scheduled time.
Now, let’s see the second method, which is more advanced than the first one.
Method 2 – Settings
- Open the Settings app on your iPhone.
- Go to the Do Not Disturb menu.
- Tap the Do Not Disturb switch and turn it off.
- Check the scheduled timings and other features as well. Turn them off if not required.
Once you disable Do Not Disturb, check the ringer sound problem and confirm it again.
Note – Many people have fixed the ‘iPhone does not ring’ problem using this tip on their devices. So, make sure you do perform the steps mentioned above.
Tip #6: Change the ringtone
Did you know? Changing the ringtone can also fix the ringing issue!
You just have to replace your current ringtone with something new from the iPhone’s default list.
Steps to follow –
- Restart the iPhone.
- Open the Settings app and go to Sounds.
- Select the Ringtone option and change the ringtone from the available list of tones.
- Make sure the volume is at the highest possible level.
- Now, make a call and verify the ringing problem.
Very easy, right? Sometimes you don’t need an advanced solution to fix such issues.
Tip #7: Use headphone jack (Not applicable to iPhone 7 & new iPhone models)
Apple has removed the headphone jack from iPhone 7 and other new models, so you won’t be able to try this trick on these iPhone devices.
For everyone else, this is what you can do –
- Connect the headphone/earphone to your iPhone.
- Play some music or video for a few seconds.
- Disconnect the headphone and restart the phone.
- Make a call from some other device and check the ringing problem.
If there’s a bug in the system, the above steps might help you in resolving it completely. You may repeat the same steps for a few times if it’s not fixed in the first instance.
Tip #8: Switch off your overheated iPhone
Overheating is a big problem in the mobile phones world. It has the potential to damage the internal components of the device.
If you use your iPhone primarily for mobile gaming and videography, it’s going to overheat due to high-intensity usage. And when the device starts overheating within a short time, you should expect some dysfunctionalities on your phone.
To avoid this problem, switch off the overheated phone and let it cool down for 15-20 minutes. And don’t perform any resource-intensive tasks for a few days. These steps should help in preventing further damage to the device.
Usually, this issue arises due to the poor battery performance, so you should also consider replacing the battery from Apple Store.
Tip #9: Download and install latest firmware update
Apple releases regular firmware updates for its iPhone devices, and these updates do provide fixes for several issues.
Even though the ringing problem is not specifically related to software, it’s recommended to download and install the new software update on your device.
Tip #10: Reset the network and phone settings
This step is your last resort to fix iPhone not ringing problem.
If resetting the network and phone settings doesn’t work, you’ll have to take your iPhone to the Apple Store.
Important: Please backup your device before performing the following guides. You should also note down the network settings somewhere.
Let’s see how to reset the network settings on your iPhone –
- Open the Settings app.
- Go to General and select the Reset option.
- Tap the Reset Network Settings option.
- Enter the passcode and let it reset the network settings.
- Wait for the device to restart automatically.
Similarly, you can reset all settings on your iPhone –
- Open the Settings app.
- Go to General and select the Reset option.
- Tap Reset All Settings.
- Enter the passcode and reset the device.
Done! Now, you can replicate this problem on your iPhone and check whether it’s working or not.
You may also try restoring the device using iTunes, though it probably won’t make much difference if the above tips don’t work for you.
Tip #11: Contact Apple Support
Apple provides best replacement/repair service on this planet, so you can go ahead and take an appointment for yourself. The support staff will help you understand the problem and will also give you a proper suggestion to fix the iPhone ringer not working issue.
It’s also recommended to contact them as soon as possible. Don’t wait too long to fix such issues.
- Try tip #3, #4 and #5 to solve the ringing issue. Those tips have helped many users fix this problem.
- Contact Apple Support if you need an advanced level of assistance.
Pro Tip –
Check the silent mode switch and volume functions before performing any other fixes on your iPhone.