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How To Fix Unable To Contact The iMessage Server Error

Whenever we use the network-linked apps or services on iPhone, we often come across unknown errors that completely block access from utilizing the apps’ features.

The ‘unable to contact the iMessage server‘ error is one such error where you don’t get to use the service at all.


Fortunately, you can still fix this iMessage issue on your iPhone or iPad, and you don’t need to go to an expert to resolve the problem.

In this following post, let’s learn the tips and tricks to fix the iMessage server error.

Useful Tricks To Fix Unable To Contact The iMessage Server Error

As the name of error suggests, it’s very much related to the networking features on iPhone. So, in such situations, you should always try to address network congestions before looking at other possible areas of concerns.

Talking about the network related issues, let’s begin with the carrier connection to your device.

1. Check your Home/Office network connection

First thing first, you have to check the primary network connection that helps you connect your device with the world of internet.

If you are using a Wi-Fi network to surf the internet, make sure that the router is operational. You may also restart it to refresh the connection from your service provider. It can help fix some connection glitches in the system.

For the office network, you will need to contact the network manager or someone who looks after the network connections in your office.


2. Turn off Wi-Fi/Cellular Data on iPhone

If you are using Wi-Fi or Cellular Data to access the Internet on your device, don’t forget to turn it off. When you turn off these connectivity features, your device will automatically refresh the connection between device and router while trying to reconnect to the Internet.

In the meantime, you can also restart your iPhone to perform the system level refresh.

Once the iPhone reboots, turn on the network connections on the device.

You can also use the Airplane mode to turn off and on Wi-Fi as well as Cellular Data connection.

3. Check Date and Time settings

Now, what’s with the Date and Time settings?

I’m sure you must be puzzled by this suggestion, but it does play a role if you are traveling from one place to another.

When you go to a new place for vacation or work, your iPhone’s network settings work as per the previous location details. So, you should always check and set the Date and Time settings according to the new location’s settings.

It helps in establishing a proper connection with all other services like iMessage that require constant Internet access.

Follow these steps to set up the Date & Time details –

  1. Open the Settings app on your iPhone.
  2. Go to General.
  3. Scroll down and tap the Date & Time option.
  4. Enable Set Automatically or add the details manually.
  5. Restart your device.

Change Date & Time Settings on iPhone

Similarly, you should also check the Time Zone settings in the same options menu.

4. Deactivate iMessage

If all the above suggestions do not help in fixing the problem, you can deactivate the iMessage service on your device.

Similar to the network refresh, you can deactivate and reactivate this service to make sure iMessage receives positive signals to communicate with the server.

Here’s how you can deactivate iMessage –

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap ‘Messages’.
  3. Disable iMessage.

iMessage activation on iPhone

After deactivating iMessage, restart your iPhone and reenable iMessage again. This method should help fix the server connectivity issue on iMessage.

5. Update iOS Software

If you are facing this type of issue on your device, do check for the latest available iOS update.

Even minor updates can fix the bugs in your device’s system, so don’t neglect the small iOS updates from Apple’s team.

Follow these steps to update iOS software –

  1. Open the Settings app.
  2. Go to General and tap Software Update.
  3. Wait for the system to check for the availability of compatible iOS update.
  4. Select Download and Install as soon as the update information appears on your screen.
  5. Enter the passcode and download the update from Apple’s servers.

iOS 11.4.1 Update

As you can see above, the minor iOS 11.4.1 has a couple of fixes that should help many users fix the related problems on their devices.

So, do check and install the software update on your iPhone.

6. iMessage Activation Period

In some cases, the iMessage activation period can also be the reason for your server error.

Generally, this process takes 1-2 days max. to complete the iMessage activation on any iOS device.

You can read more about it here – How Long Does iMessage Take To Activate?

So, if you have just sent a request to activate iMessage on your device, you should wait for some time. Let the system authenticate your iPhone to use this feature without any issue.

If the iMessage is still unable to contact the server after a couple of days, you should contact their support team. They might guide you to fix this problem further.

Sometimes, the service providers also shut down or reboot their servers during troubleshooting/maintenance phases. If you try to access their services at such times, you are likely to face connection errors on your gadgets.

So, be patient for a while and try to access iMessage later.

7. Hardware Issues

As you can see, all of the above solutions are related to the software of the iPhone.

If these suggestions don’t help fix the problem, you will have to think about the possible hardware issues like Antenna issue or Logic board IC issue.

For this type of issues, I’d suggest you meet the Apple Support guys. Get an appointment from them and let them have a look at the issue. If there is no software fix, they might offer you some hardware solutions.

Well, that’s it for this post now. I hope it helps solve your iMessage server issue.

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If you have found out some other solution or trick to resolve this problem, do share it in the comments section below. It’ll help many iPhone users to connect to the iMessage server.

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