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Why Does My Phone Say No Service? [Solved]

Recently, many iPhone 6 and iPhone 6s users have started noticing No Service error after updating their devices to iOS 10 and later software updates.

With this error, your phone basically turns into an iPod Touch. That’s right! You can’t make or receive any calls on such iPhones. And that’s not the only problem with No Service error!

When you can’t access cell phone network on the device, it also disables users from using carrier’s value added services including 3G & 4G mobile Internet services.

SIM card detected, but No Service

As we’re progressing towards advanced technology, it seems this type of problems and errors will be a part of our lives.We’ll probably see improvements in hardware and software of user devices, but issues like No Service will continue to pop up once in awhile.

Apple has also acknowledged this problem on some of the recently launched iPhone devices. Apparently, it’s difficult to understand the cause of this frustrating problem, but you can try out these suggestions recommended by them.

Note – These solutions can surely help in resolving your No Service problem on iPhone. So, do follow them in the same order as mentioned below. Don’t reset the device directly.

How to fix No Service error on iPhone

Well, it’s easier than many other iOS tips and tricks!

All you got to do is check some settings on the phone and enable/disable them if needed. Now, let’s begin!

1. Airplane Mode 

Whenever you come across network related problems, you should first head over to Airplane Mode on iPhone. That’s where you’ll come to know whether it’s just a small glitch or any complex issue that needs more attention.

Use these two simple steps and find out for yourself.

Steps to follow –

  1. Turn on the Airplane mode through Settings app on iPhone and wait for few seconds.
  2. Turn off the mode again.

Both these steps should help resolve any temporary network congestion or coverage issues.

If you’re still seeing No Service on the screen, you can try a couple of things mentioned below before performing network or factory reset.

2. Cellular Data

Cellular Data or Mobile Data is an essential part of the iOS ecosystem. Most of the times people use carrier provided services to avail Internet and other related services on iPhones.

Therefore, you should check and verify these settings while trying to fix the No Service error. And here’s how to do it –

  1. Go to the Settings app and tap on Cellular.
  2. Turn on and off the Cellular Data option.

For those who’re traveling and need data roaming, please check the following settings –

  1. Turn on Cellular Data.
  2. Enable the Data Roaming option if it’s disabled.

Sometimes, these steps help in forcing your carrier to provide all network services to the device. So, do give it a try!

If there is a minor issue with network service provider, these steps might just do the trick for you.

3. Date and Time Settings

Did you change your iPhone’s battery?

If yes, then you might want to think about the Date and Time settings on your iPhone. Many users have observed this problem after changing their phones’ batteries in recent past.

When you change or replace the battery, it automatically resets the device. So, you will have to adjust the settings again as per your location.

You may use these steps to check and set the Time & Date settings accordingly –

  1. Open the Settings app on iPhone and go to General section.
  2. Tap on the Date & Time option and make sure ‘Set Automatically’ is enabled.
  3. If it’s already enabled, you can try to disable and enable again.

In case you don’t want to set this option in automatic mode, you can disable it. However, don’t forget to select correct Time Zone as well as Date & Time settings. It will notify your device to display appropriate data all the time.

As mentioned above, the iPhone users who had battery related issues on their devices have fixed the No Service error with the Date & Time trick.

4. Carrier Update

Yes, the network service providers also release soft updates to provide a seamless experience on mobile devices.

If you haven’t updated your device yet, download the carrier update now. Use the following steps to get the latest update on iOS devices –

  1. Open the Settings app on iPhone and go to General section.
  2. Select About and wait for a few seconds. If there’s an update from the carrier, it’ll be available for download on your iPhone.
  3. Restart the device.

The carrier updates work for those who’re receiving no/poor network on their devices.

Note – Apple’s support team can also help you with the carrier updates. So, do ask them about it if you’re planning to visit for the same issue.

5. iOS Software Update

Once you’ve downloaded the carrier update, don’t forget to get the iOS software update.

Although it seems the latest software updates cause No Service error on some iPhone 6 and iPhone 6s devices, Apple does recommend users to keep their phones updated with new software.

So, go ahead and download the update from Software Update option available in the Settings app.

6. Reset Network Settings

Tried all the above steps? Nothing worked?

Then, you will have to try and reset the Network Settings on your phone.

Even though it might sound like a complicated solution, it is certainly not! Apple Support also suggests users reset these settings, which can help in resolving network signal issues.

Again, it’s safe to do it on your own, and you won’t require any technical help here. Simply follow the steps given below –

  1. Open the Settings app on iPhone.
  2. Go to the General section and select Reset option from the bottom of your screen.
  3. Tap on Reset Network Settings and enter your passcode.
  4. Wait for device’s network services to get restored.
  5. Once your device is up and running, check whether you’ve got the signal or not.
  6. If not, go to Settings again and select Carrier.
  7. Set it as Automatic and wait for the network signal.
  8. Check the Cellular Data option as well and set it accordingly.

Most of the times this will resolve No Service error, as you bring your iPhone back to the settings recommended by Apple.

It’s important to note that Network Settings Reset won’t make any difference to your data. Your data and files will be just fine after performing these steps.

7. Remove SIM Card

Since mobile networks rely on SIM card, it’s better to check and verify its physical condition on the phone.

Some broken pieces of SIM’s plastic could also make things difficult for your card to interact with internal device connections and nearby servers/network towers. And this usually results in No Service error or endless Searching signal error.

Let’s take a look at the steps below –

  1. Turn Off the iPhone by pressing the Power button.
  2. Get the SIM card ejector (provided in iPhone’s packaging box) and take out the tray.
  3. Remove the SIM card from the tray.
  4. Gently clean it with a brush or soft cloth.
  5. Get rid of any dust particles present on the tray.
  6. Gently blow some air into the SIM card’s slot to clear the dust particles.
  7. Insert the card back into the tray and restart your iPhone.

Once you enter properly cleaned SIM card into iPhone, it’ll be able to establish instant communication with the service provider as well as network functions present in iPhone.

Tip – If you’ve lost the SIM card ejector tool, you can use a safety pin or similar object to eject the card out of your device.

8. Contact Network Service Provider

Before thinking of doing the factory reset on iPhone, call your network service provider for possible solutions.

They might be able to provide some suggestions and feedbacks regarding No Service error. These folks are qualified to inform you about such unexpected errors.

With this, you will also get to know if the network tower near your place is down for some technical work. And this information will greatly help in making your next plan of action.

For eg., you will not have to perform the factory reset or visit Apple Store for further remedies.

9. Factory Reset

Alright, this is the last thing you should do on your own before heading to the Apple Store.

When you factory reset your device, it gets back in a new form. It means all your previous data and settings will be gone forever, and it won’t be possible to recover it again if you don’t have a backup on computer or iCloud.

Hence, it’s always better to keep a safe backup somewhere.

Steps to perform Factory Reset on iPhone –

  1. Backup your device using iCloud or iTunes.
  2. Update iTunes to the latest version.
  3. Turn off the ‘Find My iPhone’ feature from iCloud settings on iPhone.
  4. Connect iPhone to the computer and wait for iTunes to recognize it. Select ‘Trust This Computer’ and enter your passcode if asked.
  5. Select iPhone in iTunes and click on the Restore button.
  6. Click Restore once again for confirmation.
  7. Once the installation of new software is over, wait for iPhone to restart.
  8. Setup the device as a new one. (Note – Don’t restore it with previous backups.)
  9. Enter the details on your iPhone and check whether you’ve managed to get the network back again.
  10. If not, you can try changing carrier and mobile data settings later.

Now, that’s how you restore the device!

10. Visit Apple Store

If the factory reset option doesn’t work for your iPhone, you got to take it to the Apple Store. Apple guys will have a look at the phone’s problem and will offer you an appropriate solution.

Here’s my experience with the No Service error on iPhone 6s, and how Apple’s support team helped in getting things right –

So, my iPhone 6s started displaying the No Service error after updating to iOS 10.3.2.

Like many other folks, I tried to fix the issue with usual tricks. Unfortunately, none of the tricks worked and problem didn’t go away till the very end.

Then, I requested an appointment and scheduled a meeting with Apple Store guys. Next day, I took the iPhone there and got it checked. The support staff performed their basic tests and asked me to submit it for further investigation. I submitted the phone immediately and returned to home.

Four days later, I got a notification message from them to collect my phone. And surprisingly, they gave me a brand new iPhone 6s, as the issue could not be resolved.

And that’s why I love Apple!

I don’t think there is any other company that cares about their customers so much and offers a solution within such short period. Hats off to them!

Of course, my iPhone 6s was under warranty, and I didn’t pay a penny to get it tested and replaced from the store.

Now, if you’re in a similar situation and have an iPhone with Protection Plan, rush to Apple Store near your place. That’s your best option to say goodbye to the No Service error.

Tips for other iPhone Users

Well, if your iPhone is not under warranty, you will have to look out for other solutions.

  • Press the back cover – You may resolve the No Service error or Searching Service error by gently pressing the back cover of iPhone. You just have to apply a bit of pressure near antenna’s design.

Please don’t use this solution on brand new devices. It can make things worse for you.

  • Repair – You can go to the Apple Store or a local mobile repair shop to fix the device.
  • Exchange the device – Apple provides exchange/upgrade offers on their devices. So, do check them out now!

As you can see, the No Service/Searching error is so unique that you’ll have to use trial and error methods. Otherwise, it’s difficult to recommend one possible solution to fix the issue on an immediate basis.

Do you need any further help regarding this issue? Post a comment below.

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