The App Store and iOS are the most important parts of iPhone ecosystem. Both these things ensure a unmatchable experience to end users.
However, sometimes you might encounter unknown errors and your iPhone won’t let you download apps from App Store. It’s quite frustrating to see such errors on the screen when you want to use some important apps for work.
Also, it doesn’t really matter if you have an old or new iPhone/iPad device. You can face this app download and update issue on almost any iDevice.
Fortunately, this suggests that there is probably nothing wrong with your phone. You just need to fix a few things to download your apps from App Store.
Now, let’s take a look at the reasons behind these download error messages, which will also lead you to possible solutions.
1. Check Your Internet Connection
It’s obvious! If there is no internet connection on your device, your phone won’t send download signals to App Store’s servers.
These signals/messages are important to process appropriate information between client and server. When your internet goes down, the background process stops completely and results in no download or update error.
If you’re trying to download apps using home internet connection, please check the connection.
Sometimes, you’ll get to see unwanted error despite having full internet access to other websites or apps. In such situations, reset/restart the router once or twice to fix the network glitch.
You may even contact your internet service provider to check if they’ve enabled maintenance mode or blocked certain IPs on your personal network.
2. Wi-Fi, Mobile Data & Airplane Mode on iPhone
No issue with the internet connection?
Then, you might have to go through the network settings on iPhone.
Check whether you’ve disabled Wi-Fi or Mobile Data option in the Settings app.
Similarly, your iPhone’s AirPlane mode will completely block any attempt to access the Internet from the device. If it’s enabled, please disable it immediately and try to download the desired app again.
AirPlane mode is designed to stop network usage on iPhones, so always verify it before trying to download or update something from App Store.
3. App Store Availability
In order to release new updates and features, Apple team takes down the entire App Store for some time prior to their official announcements.
This short period helps them provide safe and secure App Store experience while porting new data from test servers to official public servers. If your iPhone tries to access these public servers during the transition time, you’ll receive an error message for download and update process.
Hence, it’s better to check the availability of App Store every time you want to get something from there.
4. Network Congestion on Apple’s Servers
Even if you’re on a high-speed internet at home or work, you can’t do much with Network Congestion issues.
When Apple team announces and releases major software updates to iOS devices, their servers observe the incredible amount of traffic spike from worldwide users. This unusual spike in download requests forces their servers to allocate limited data slots to each device.
This is probably the reason why you receive network timeout error or similar types of server errors on iPhone and iPad.
So, it’s recommended to wait for a couple of days to cool down the excitement amongst enthusiasts. Once their servers are free from network congestion, you can download the apps and update iOS system at relatively better speed.
5. App Store Stopped Working
As you all know, App Store is a just another app on your phone that allows you to download other apps.
Therefore, when you use it for a long time, it might slow down and eventually freeze on some iPhones. So, what do you do when the App Store is not working?
You should follow these steps to get back with this app –
- Close the App Store app by Swiping Up from Background Apps screen.
- Close all other apps in a similar fashion.
- Wait for few minutes and restart your iPhone.
- Once your iPhone is up and running, open the App Store app.
These four easy steps will help release some free space and memory for your device to work properly.
Note – If you’re facing this issue repetitively, please remove unwanted apps and data from the device.
6. App Restrictions
This could be another reason why your iPhone is not letting you download apps.
Many iPhone users restrict App Store from accessing Mobile Data, which helps in maintaining the monthly download limit a.k.a. FUP limit.
Now, if you’ve added this restriction for App Store app, please disable it from Settings.
Steps to follow:
1. Open the Settings app.
2. Go to ‘Mobile Data’ and scroll down on your screen.
3. In ‘Use Mobile Data For’ section, find the App Store app and enable it as shown below.
This trick should allow your iPhone to download the apps from App Store.
7. New iOS Update
Apple frequently rolls out new software updates to their entire product lineups.
Generally, their security updates are meant to fix the bugs and loopholes in iOS platform. So, it’s a good practice to keep your iPhone or iPad updated to the latest version.
For some reasons, if you haven’t installed new iOS update, download it now from the Settings app.
Here’s the path to follow:
Settings –> General –> Software Update
Also, don’t forget to update all your apps including App Store app. This will have your device updated with new features and bug fixes, and there won’t be much concern regarding old or outdated apps.
8. App Store Account Settings & Sign-In
Apple’s App Store requires you to enter all your details correctly.
For eg., Your Location
You will have to add the details of the place where you live in or operate your device from. As per this data, you will be presented with curated information like Apps Suggestions by Apple Team, Popular Apps, etc.
When you provide this information to Apple, they will save it in their databases and let you explore the store.
For those who don’t add these details, you will surely get download or access error while performing such tasks on iPhone or iPad.
Apart from this, you will also need to sign-in to iTunes or App Store account from your device. It makes things easier for Apple to verify the owner and grant access accordingly.
9. Data Limit on 4G Network
Some iPhone users have recently experienced this issue on 4G networks.
Their network providers only allow them to download apps that are not more than 100 MB in size. It seems like a well-planned strategy to avoid service outage.
Is there any solution to this issue?
Not really! But you can always go for simple alternative method i.e. use any Wi-Fi network to download big-sized apps from App Store. It may slow down the download speed, but you’ll at least get what you want on your device.
In future, go for those networks that don’t apply such caps or limits for downloads.
10. Low Power Mode Activated
Is your phone operating in the low power mode?
Please check this feature in Battery Settings and see if it’s ON or not.
Due to this mode, your iPhone will stop automatic downloads from App Store. And all these updates will remain halted until you disable the Low Power Mode.
- Charge your iPhone enough and disable this mode from Settings.
- Then, open the App Store app and select Updates.
- Select ‘Update All’ or individual app update as per your internet speed.
So, have you tried any of these fixes on your device yet? Did it help in resolving your app download issue? Please comment below and let us know.